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BBB Spotlight On Improving Customer Experience

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Name: BBB Spotlight On Improving Customer Experience
Date: June 13, 2018
Time: 11:30 AM - 1:00 PM CDT
BBB Spotlight on Improving Customer Experience
Event Description:
BBB draws from its network of trustworthy accredited businesses to bring you quarterly events that will help you improve your customer’s experience.
 
This quarter the BBB Spotlight on Improving Customer Experience highlights the BBB Accredited ThriveOn Concepts, a professional development and coaching organization that helps small businesses improve day-to-day operations.
 
On June 13, ThriveOn Concepts will help your business Hire With Intent.
 
You will learn to:
  • Take the emotion and guesswork out of the hiring process.
  • Create sustainable job benchmarks for your hires.
  • Create a winning culture.
  • Turn invaluable job performance into improved customer experience.
After the presentation, an interactive panel discussion with ThriveOn Concepts, Scott Burditt of Burditt Consulting and Christina Long of Redemption Plus, moderated by Rhonda Basler, Director of Customer Engagement at Hallmark.
Event Media:
Location:
Kauffman Foundation Conference Center
4801 Rockhill Road
Paseo Room
Kansas City, MO 64110
Date/Time Information:
Wednesday, June 13, 2018
11:30 AM - 1:00 PM
Contact Information:
Jennifer McGlothen
Fees/Admission:
$25.00 Includes Lunch ($15 for BBB Accredited Organizations or CXPA Members)
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