National Account Manager (Hybrid)
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
The role of the National Account Manager is to develop, maintain and grow existing client relationships; lead strategic planning efforts; and to meet or exceed sales objectives for each TreviPay program under his/her care. National Account Managers are expected to serve as the strategic lead for their programs. A successful NAM will become deeply familiar with each of his/her clients and the industry in which each operates. In addition to serving as the liaison to the client, the successful NAM will establish relationships internally with other departments in the organization.
Essential Duties and Responsibilities:
- Relationship Management:
- Master and maintain a vast knowledge of clients’ competitive landscapes
- Monitor and communicate internally (and externally, as appropriate) news and/or trends related to client(s)
- Serve as an escalation path for client issues
- Attend meetings with client(s) as appropriate (face to face at least twice each year)
- Manage a client “relationship tree,” ensuring that relationships are maintained with at least three contacts on the client side at all times, and that no fewer than three TreviPay representatives have relationships within client organization(s)
- Sales and Growth:
- Achieve or exceed sales and revenue goals each fiscal year
- Work with client(s) to develop strategic growth plans targeting opportunities for increased program revenue for the client and TreviPay
- Lead day-to-day management and optimization of program growth plans
- Attend and/or lead conference calls with client sales teams at least monthly to discuss prospects
- Develop presentations as needed (for end user training, conferences, internal updates, etc.)
- Lead proposal development, contract negotiation, business issue preparation and implementation efforts for new territory expansions
- Contract Management:
- Act as keeper of program contract(s):
- Facilitate renewals/re-negotiations
- Draft and manage contract amendments
- Monitor contract compliance
- General:
- Represent TreviPay professionally and appropriately in all situations
- Up to 15% travel (trips typically do not exceed 1-2 nights)
- Desired Strengths:
- Excellent relationship builder
- Proactive, strategic thinker
- Excellent written and oral communication skills
- Highly organized and responsive
- Ability to prioritize tasks and problem-solve on the fly
- Self-motivated AND able to motivate others
- Competitive spirit
- Qualifications:
- Four year degree strongly preferred
- Two to five years prior client/account management experience
- Knowledge of Microsoft Office
- Act as keeper of program contract(s):
Why you will love working at TreviPay:
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
At TreviPay we believe:
- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact Recruiting@trevipay.com to request an accommodation.
